Viking Direct UK Reviews
(Rated by 2234 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Apple Pay
- Bitcoin
- Klarna
- Venmo
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
15
£OFF10
€OFF5
£OFFOverall Rating
4.8
Base on 14 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.5
- Customer Service4.5
- Return Policy4.1
- Good Value4.5
- Shipping & Delivery4.0
Recent Customer Reviews (14)
Suzanne Brickley
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Anton Paiement
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David Sutton
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Jenna Blain
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Malika Lörinc
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Jodie Nelson
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Tomás Gomes
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Lori Jenkinson
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Charlotte Webster
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Katie Wagner
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Payment Methods
Accepted Payment Options:
Prices for items on Viking-direct.co.uk vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Apple Pay
Bitcoin
Klarna
Venmo
Payment Process
- Payments can be made online during the checkout process.
- For Viking Direct UK credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Viking Direct UK Pros & Cons
Pros
1
Extensive Range of Products: Offers a broad range of office supplies, furniture, stationery, and more.
2
Free Delivery and Easy Returns: Free delivery on orders over a certain value, with a 30-day satisfaction guarantee and free returns.
3
Comprehensive Customer Service: Customers can reach the customer service team via phone, email, or live chat.
4
Own Brands and Value for Money: Provides great quality Own Brand supplies at affordable prices.
5
Nectar Points and Loyalty Program: Customers can collect points on their orders and earn bonus points with offers.
6
Next Working Day Delivery: Offers next working day delivery for many orders.
CONS
1
Mixed Customer Service Experience: Some customers report poor customer service, including rude and unhelpful representatives.
2
Order Issues and Delays: There have been reports of orders not being delivered, items being sent incorrectly, and long delays in resolving issues.
3
Difficulty with Refunds and Returns: Some customers find the refund and return processes to be difficult and time-consuming.
4
Scam Concerns: Some reviews suggest that the company may take orders without intending to dispatch them, leading to financial losses for customers.
Viking Direct UK Features and Benefits
Features
Extensive Range
The site offers a broad range of products, from classic office supplies such as stationery and paper to furniture, toys, garden tools, barbecues, and even food.
Free Delivery and Easy Returns
Free delivery on orders over a certain value, with a 30-day satisfaction guarantee and free returns.
Comprehensive Customer Service
Customers can reach the customer service team via phone, email, or live chat.
Own Brands and Value for Money
The site offers a wide range of great quality Own Brand supplies for everyday workplace needs.
Free Gift Shop
Customers can choose from a variety of free gifts when placing an order above a certain amount.
Nectar Points
Customers can collect points on their orders. They earn 2 points per £1 spend and get extra bonus points with offers.
Next Working Day Delivery
Offers next working day delivery for many orders.
Best Price Guarantee
Viking Direct provides over 900 products at competitive prices, ensuring great value for money.
Clearance and Promotions
The website features clearance deals with discounts on various items, such as office supplies and stationery. For example, some items are available at reduced prices starting from £5.79 (excl. VAT) for packs of three or more.
Monthly Deals
Viking Direct also offers monthly sales with discounted prices on specific products, like packs of Post-it Index Flags starting from £3.99 (excl. VAT).